Data Protection

Cricks Privacy Policy — Your Data Is Safe With Us

Last updated: 2026. This page explains in detail how the cricks platform collects, uses, and protects your personal information.

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What Data We Collect

When you register and use the cricks platform, certain necessary information is collected to ensure a safe, high-quality experience. We collect only what is genuinely required to deliver our services. The categories of data collected are outlined below:

Account Information: Name, mobile number, date of birth, and login credentials — information provided at the time of registration.
Payment & Transaction Information: BDT transaction details via bKash, Nagad, Rocket, or bank account; full card numbers are never stored.
Device & Browser Information: IP address, browser type, operating system, and device identifiers — collected to improve platform performance.
Usage Data: A log of which pages you visited, how long you spent on them, and which services you used.
Cookie & Tracking Information: Cookies are used for session management and to remember user preferences.

Purpose & Legal Basis for Data Use

Data we collect is used only for specific, legitimate purposes. cricks never uses your information for irrelevant commercial ends. Core use cases include: account verification & management, transaction processing, and fraud prevention.

Your data may also be used for platform technical development, customer support, relevant promotional offers (where you have given consent), and fulfilment of legal obligations. Information may also be provided to regulatory authorities as required under applicable laws in Bangladesh.

Cookies & Tracking Technologies

The cricks platform uses cookies and similar technologies to operate smoothly. Cookies are small data files stored on your device that remember your login state, save your preferences, and maintain session security. We use three types of cookies: essential cookies (required to run the service), functionality cookies (to remember your preferences), and analytics cookies (to improve the platform).

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain platform features. cricks does not use third-party advertising cookies.

Data Retention, Security & Third Parties

Cricks uses industry-standard encryption (SSL/TLS) to protect your data. Access to information stored on our servers is restricted to authorised personnel only, and regular security audits are conducted. Full card numbers and PINs are never stored on our servers during payment processing.

Cricks is highly cautious when it comes to sharing data with third parties. Payment gateway partners (bKash, Nagad, Rocket) receive only the minimum information necessary to process transactions. We never sell or transfer your personal data to advertisers or commercial third parties unless legally required. Your data is retained for as long as your account remains active; after account closure, it is archived for a defined period in accordance with legal requirements.

Your Rights & Policy Updates

Cricks believes every user should have full control over their own data. You may exercise the following rights at any time:

Right to Access: You may request to know what personal information we hold about you.
Right to Rectification: You may request that inaccurate or incomplete information be updated.
Right to Erasure: You may request deletion of your data under certain circumstances.
Right to Restrict Processing: You may object to the use of your data for specific purposes.
Right to Withdraw Marketing Consent: You may opt out of promotional messages at any time.

This Privacy Policy may be updated from time to time. For significant changes, we will post a notice on the platform, and the date of the latest update will always appear at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

Support & Contact Options

For any privacy-related questions, requests, or complaints, please contact us directly. The cricks data protection team will process your request within a maximum of 30 business days. Our support team is available in Bangla, so feel free to reach out in your own language.

Email: support@cricks.ws — please include your name, registered mobile number, and a description of your request. For more general enquiries, visit our FAQ Page page, where you'll find answers to the most frequently asked questions.

Play on a Secure Platform — Enjoy with Peace of Mind

Cricks takes your privacy seriously. Join today and enjoy the best Sports Betting experience in Bangladesh.